IE10 Kills Sysprep

Thats right.  Even after IE10 being out for a few months, Microsoft has not acknowledged or fixed this issue.  The problem is that the registry points to the wrong spot for the IE10 DLL files.  In altiris, this manifested as the console saying “restarting computer to prepare for imaging” forever and the machine not doing anything.  Looking at the sysprep logs in c:\windows\system32\sysprep\panther verified the issue.  Here is how to fix it:

You will have to give yourself permission to each key first, or you wont be able to change it.  Open regedit and change the following values:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Sysprep\Cleanup\{EC9FE15D-99DD-4FB9-90D5-5B56E42A0F80}

change the Value Data from:
C:\Windows\SysWOW64\iesysprep.dll,Sysprep_Cleanup_IE
to:
C:\Windows\System32\iesysprep.dll,Sysprep_Cleanup_IE

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Sysprep\Generalize\{EC9FE15D-99DD-4FB9-90D5-5B56E42A0F80}

change the Value Data from:
C:\Windows\SysWOW64\iesysprep.dll,Sysprep_Cleanup_IE
to:
C:\Windows\System32\iesysprep.dll,Sysprep_Cleanup_IE

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Sysprep\Specialize\{EC9FE15D-99DD-4FB9-90D5-5B56E42A0F80}
change the Value Data from:

C:\Windows\SysWOW64\iesysprep.dll,Sysprep_Cleanup_IE
to:
C:\Windows\System32\iesysprep.dll,Sysprep_Cleanup_IE

Filed under: Altiris, Microsoft | Posted on June 20th, 2013 by CharlieMaurice

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